What we collect
- Account: your email address, and if you sign in with Google, your Google name, email and profile picture.
- Profile: your username, display name, bio, avatar and any links you add. These are public.
- What you post and do: your calls, sides, confidence, replies, follows and the outcomes of your calls. Calls and your record are public and permanent (see the terms).
- Money: your balance and history, the deposit addresses we create for you, addresses you withdraw to, and transaction hashes. Anything that happens on a blockchain is public by nature.
- Technical: IP address, device and browser details, and logs of requests, used to keep the service running and to stop abuse. We use cookies and local storage to keep you signed in and remember your settings, not for advertising.
Why we use it
- To run your account, show your calls and record, settle calls, and credit deposits and pay withdrawals.
- To keep Called safe: preventing fraud, spam and abuse, and meeting legal obligations.
- To send you notifications and account emails you can turn off in settings (security and money emails excepted).
- To improve Called, using aggregated usage information.
Who helps us run Called
These services process data for us, only to provide their part of Called:
- Privy (sign-in and accounts), and through it Stripe for card and Apple Pay purchases.
- Turnkey (secure key storage for deposit and payout wallets) and Alchemy (reading the Base and Solana blockchains).
- Anthropic (AI models that review new calls, help write them, and propose outcomes for disputed calls; they see the text of the call).
- Resend (email), Vercel and Railway (hosting), Cloudflare (domain and network).
We may also share information when the law requires it, to protect people or Called from harm or fraud, or as part of a sale or reorganisation of the business (and we’d tell you).
How long we keep it
Your public calls and record stay up permanently. Account details are kept while your account is open. Money records are kept as long as the law requires, even after you close your account. Logs are kept for a limited time.
Your choices
- You can see and change your profile in the app.
- You can ask us for a copy of your data, to correct it, or to close your account and delete your personal details, by writing to hello@called.market. Your calls stay on the record, but we can remove your profile details from them where the law gives you that right.
- Depending on where you live, you may have more rights (for example under the GDPR or California law). Ask and we’ll help.
Security, age and changes
We protect data with encryption in transit, access controls, and keys that never leave secure hardware, but no system is perfectly secure. Called is not for anyone under 18. If we change this policy in a way that matters, we’ll tell you in the app.